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Monday 12 August 2019

Photoshop Elements - Problem Parsing the jpeg Data





On Windows systems Photoshop Elements sometimes fails to handle jpeg files with an error message “could not complete the request because of a problem parsing the jpeg data”

This error message is often due to non-standard exif metadata or jpeg images downloaded from websites.

It’s usually possible to open these files via the Camera Raw dialog but the only permanent solution involves editing the Windows Registry. Not everyone likes messing around in the registry but it’s fairly straightforward. I’ve created an instructional video which you will find at the YouTube link below. Only edit the Windows registry if you are comfortable making the changes yourself.


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